Shipping policy

Shipping Policy

Thank you for shopping with Al Sauq Store.

We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Pakistan: 3–7 business days
International Orders: 7–21 business days (depending on the destination)

Please note that delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

Any available free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact us at alsauqstore@gmail.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.